Business AI Market Observatory

Vapi

Vapi · company page · site · pricing page

Voice & audio (primary)AgentsInfrastructureactivetarget: developer

Self-description (latest meta description): Build, test, and deploy advanced voice AI agents in minutes with Vapi. The platform for developers creating conversational voice AI.

Entry (public availability)
2023-12 (month)
source
Exit / acquisition
none recorded
Observation window
2025-05-122026-09-06
16 snapshots · 15 pricing-page
Latest positioning (lexicon)
target terms: developer · enterprise terms 37.22/1k words · vertical: healthcare (0.714)

Current plans (latest pricing snapshot)

Snapshot #480 captured 2026-09-06 via live. Raw price language is preserved; the normalized column is filled only when the arithmetic is defensible.

Plan (as printed)Raw price languageAmountUnitBillingNormalized USD/moNoteIncluded usage (raw)ConfidenceReview
Usage based
payg
d on to customer . 10 call concurrency ($10 per line/month) Email + Discord community support Custom voices and model access HIPAA at10 USDflatmonthly$10as printed: USD per monthconf 0.80verified
Scale
starter
10 included + $10 / line / mo Custom Vapi Hosting Cost Excludes Model Provider Costs Calls10 USDflatmonthly$10as printed: USD per monthconf 0.80verified
Add-on: Zero Data Retention
named:add-on-zero-data-retention
$1000/mo Reliability and Support Infra SLA1000 USDflatmonthly$1000as printed: USD per month, but the card title is not a standard tier name; excluded from price statistics until manually verifiedconf 0.50unreviewed

Price history

Normalized monthly USD per plan across pricing snapshots (only plans that could be normalized). Gaps are unobserved quarters, not zero prices.

EventPlanOccurred betweenOldNewConfidence
Plan Addedfree2025-05-12 → 2025-07-03Freeconf 0.60
Plan Removedfree2025-10-13 → 2025-11-13Freeconf 0.60
Plan Addedpayg2026-05-12 → 2026-06-06d on to customer . 10 call concurrency ($10 per line/month) Email + Discord community support Custom voices and model access HIPAA atconf 0.80
Plan Addedstarter2026-05-12 → 2026-06-0610 included + $10 / line / mo Custom Vapi Hosting Cost Excludes Model Provider Costs Callsconf 0.80
Plan Addednamed:add-on-zero-data-retention2026-05-12 → 2026-06-06$1000/mo Reliability and Support Infra SLAconf 0.50

Feature claims over time

Presence of each lexicon feature on the pricing page at each snapshot (1 = pattern matched). Flicker (present → absent → present) usually signals page A/B variants or extraction noise and is flagged in events.

feature2025-052025-072025-092025-102025-112025-122026-022026-032026-042026-052026-062026-072026-082026-092026-09
Admin console
AI agents
API access
Compliance certifications
Credit-based usage
Data residency
Dedicated support / SLA
No-training / zero data retention
Priority access / faster responses
SSO / SAML
Third-party integrations
Voice interaction
Workflow automation
FeatureChangeBetweenFlicker?ConfidenceEvidence at first detection
Workflow automationadded2025-05-12 → 2025-07-03flickerconf 0.50Vapi - Build Advanced Voice AI Agents Workflows Use Cases Pricing Docs Resources Blog Product updates and i
Workflow automationremoved2025-07-03 → 2025-09-10flickerconf 0.50
SSO / SAMLadded2026-05-12 → 2026-06-06conf 0.50ased per minute pricing Enterprise grade SOC 2, HIPAA, PCI, SSO, RBAC Data residency Priority model and provider access Sup
Data residencyadded2026-05-12 → 2026-06-06conf 0.50inute pricing Enterprise grade SOC 2, HIPAA, PCI, SSO, RBAC Data residency Priority model and provider access Support SLA Dedicated ac
Compliance certificationsadded2026-05-12 → 2026-06-06conf 0.50ted volume Volume-based per minute pricing Enterprise grade SOC 2, HIPAA, PCI, SSO, RBAC Data residency Priority model and pr
No-training / zero data retentionadded2026-05-12 → 2026-06-06conf 0.50y support Custom voices and model access HIPAA at $2K/month Zero Data Retention at $1K/month Scale Annual Contract Contact Us Fixed Platfor
Admin consoleadded2026-05-12 → 2026-06-06conf 0.50per minute pricing Enterprise grade SOC 2, HIPAA, PCI, SSO, RBAC Data residency Priority model and provider access Support S
API accessadded2026-05-12 → 2026-06-06conf 0.50ost (STT, LLM, TTS) Calls At cost ($0 if you bring your own API key) SMS/Chat At cost ($0 if you bring your own API key) Channe
Priority access / faster responsesadded2026-05-12 → 2026-06-06conf 0.50stom Support SLA Named Support Engineer - Account Manager - Priority Support - Support Community Discord, Email Dedicated account team C
Credit-based usageadded2026-05-12 → 2026-06-06conf 0.50tomers. What does Vapi pricing look like at scale? How does credit equate to minutes? View more Everyday Calls. Extraordinary
Dedicated support / SLAadded2026-05-12 → 2026-06-06conf 0.50C Data residency Priority model and provider access Support SLA Dedicated account team HIPAA at $2K/month Zero Data Retenti

Model providers named on the page

Only providers/models literally named on this product's own pages are recorded; absence is not evidence of independence.

No provider or model name detected on this product's captured pages.

Positioning over time

Lexicon counts on the pricing page: enterprise-governance terms per 1,000 words and vertical specificity (share of industry terms captured by the single most-mentioned vertical).

Snapshots and provenance

Every observation above descends from one of these immutable captures.

#CapturedMethodSourceArchive / final URLHTTPText charsCollectorSHA-256Notes
46332025-05-12 20:39waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20250512203917id_/https://vapi.a…200124wayback-1.06f6bb3451189
14652025-07-03 19:31waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20250703193125id_/https://vapi.a…200482wayback-1.092c1cc75f0b2
46342025-09-10 22:58waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20250910225800id_/https://vapi.a…200655wayback-1.0359d0ddd7013
14672025-10-13 23:51waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20251013235120id_/https://vapi.a…200549wayback-1.06b050eb58051
46352025-11-13 18:49waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20251113184912id_/https://vapi.a…20037wayback-1.01763aa8a785a
46362025-12-13 15:45waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20251213154545id_/https://vapi.a…20037wayback-1.03918c0a3783e
46372026-02-11 06:14waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20260211061440id_/https://vapi.a…20037wayback-1.05036e511bd10
46382026-03-14 09:07waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20260314090731id_/https://vapi.a…20037wayback-1.092e7a420b951
14692026-04-21 07:04waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20260421070451id_/https://vapi.a…20037wayback-1.08aded60f8a69
46392026-05-12 10:15waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20260512101535id_/https://vapi.a…200510wayback-1.0b3fee3606f1d
46402026-06-06 04:12waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20260606041246id_/https://vapi.a…2004140wayback-1.0ced35ca1467a
14702026-07-14 16:13waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20260714161330id_/https://vapi.a…2004140wayback-1.0f6582349158f
46412026-08-11 04:14waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20260811041418id_/https://vapi.a…2003925wayback-1.0e3d1f0df4024
46422026-09-05 09:21waybackpricing_page
https://vapi.ai/pricing
https://web.archive.org/web/20260905092119id_/https://vapi.a…2003901wayback-1.0422f95e711aa
4802026-09-06 04:00livepricing_page
https://vapi.ai/pricing
https://vapi.ai/pricing2003901live-1.0422f95e711aa
4812026-09-06 04:00liveproduct_page
https://vapi.ai
https://vapi.ai/2003104live-1.0f240e1972563redirected to https://vapi.ai/